Supporting You, Wherever You Are.
Do I need a referral?
No, a referral isn’t necessary to book a consultation with us.In most circumstances you may self-refer by completing our online pre-screening and booking directly with one of our AHPRA-registered practitioners. However, patients with complex medical conditions, those on multiple medicines, or individuals within certain age groups may be asked to provide a referral or Letter of Support from their usual healthcare provider.
How do I book a consultation?
Begin with our quick pre-screening, and we’ll guide you from there.
What is pre-screening?
It’s a brief questionnaire to determine if Nuvola Health services suit your needs.
Who conducts the consultations?
Consultations are conducted by our AHPRA-registered healthcare practitioners.
Is Nuvola Health suitable for everyone?
We cater to most individuals, but our pre-screening confirms if we’re the right fit for you.
Can I choose my practitioner?
We match you with a suitable practitioner, but we’re happy to discuss your preferences.
How long is each consultation?
Most consultations last approximately 30–45 minutes.
Are consultations available online?
Yes, we offer convenient Telehealth consultations.
Can I reschedule my follw-up appointment easily?
Absolutely— book through our portal or just contact your dedicated point of contact.
What's included in a consultation?
Personalised assessment, discussion of your needs and goals, and your care plan.
Are consultations covered by Medicare?
Typically not, but this can vary. We suggest confirming eligibility during your consultation.
Do you offer payment plans?
Flexible payment options may be available—please contact us through email or give us a call.
Are there any additional fees I should know about?
All fees will be clearly discussed upfront; no hidden costs.
Can I claim consultations through private health insurance?
Some insurers may offer rebates—check your coverage directly with your provider.